The Address Glasgow ★★★★

The location is THE best (city center), in a main charming street, surrounded by shops, restaurants, café, train station, bus station, all is next door-walkable distance, AH..very quiet atmosphere in room...even outside. The facility and room are wonderfull, high standards (fresh & renovated , cosy & modern decoration with a sweet artistic touch even in the lobby). The staff are extremely kind, professional and respectfull- ALL of them whom we met.. even in corridors.. We would definitely book again in this hotel for our next Glasgow's visit.

The breakfast service and food taste were great- thanks to the lady who took care of it along with the chef during that morning; professional, dedicated and kind. Why not developing more breakfast food items and varieties ? The chef is good, service staff too, venue cosy !! It will be a plus !!

Although room was very small, shower was great, bath robes a lovely touch - and welcome chocolates.

Breakfast! Really poor, scrambled eggs inedible, a single cup of warm water to make tea - had to ask for more water as was only served half a cup. Pastries not really fresh and needed to run bread through toaster at least twice to get properly toasted slices.

Friendly staff, comfortable bed, decent size room and excellent location.

Shower took a while to warm up. The only other small issue was that the coffee/hot water machine didn’t really seem to get the water that warm.

Size of the bed. The staff. The food. The location.

It's a bit new so there were some unfinished parts and a pit dirty floor in our room.

Breakfast was tasty; I had eggs Benedict both days; delicious!!

Shower pressure could have been better; room was spotless ; bed comfortable, bathroom stylish but poor pressure .

Staff were excellent, very welcoming & helpful. Food was excellent.

The team were clearly still going through the learning curve on this newly-opened hotel. I have no doubt that they realised their mistakes and have learnt from them, to reduce the chance of issue again. They clearly wanted to do things well. In the middle of Glasgow, this was not a particularly quiet hotel. I presume the windows were not well insulated, as I have stayed in quieter places in the middle of busy cities. I wonder how long the shower area will look good, since the shower screen is not really long enough. I'm small, and used the shower head that keeps the water back the most, but there was still a lot of water that escaped onto the floor. Not everyone will be diligent enough to wipe it up. A couple things from the room point of view, that could be improved at small cost: - There is only one small shelf in the bathroom, which is made less useable as the mirror protrudes over it significantly. Another shelf would be useful, perhaps a corner shelf by the door. - There were small towel hooks on the door, but nothing next to the basin, so you either had to hang the hand towel on the side of the basin (not very successful), or drip across to the door if you hung it there. They were only small hooks, not ideal for the bath towel to hang out to dry, either. A hook by the basin would have been good for the hand towel, and perhaps a towel rail at the end of the shower, or on the back of the door (below the other small ones?) for the larger bath towel.

Good breakfast and superb location.

Issue with location of lift relative to check-in desk, two flights of stairs, firedoors and passages not easy with large suitcase. Bathroom needs rail for hand towel.

Great location

Room was dark despite huge internal window that faced offices, curtain was permanently closed for this reason.

The experience I had here during my stay was exceptionally great, the staff were friendly and helpful, great amenities in house, breakfast was excellent with plenty of choice, room was spacious and comfortable, in a great location central to everything

Nothing

Beautiful hotel, good breakfast and in a good area.

Personeel,schoon

Good breakfast and superb location.

Issue with location of lift relative to check-in desk, two flights of stairs, firedoors and passages not easy with large suitcase. Bathroom needs rail for hand towel.

Great location

Room was dark despite huge internal window that faced offices, curtain was permanently closed for this reason.

The experience I had here during my stay was exceptionally great, the staff were friendly and helpful, great amenities in house, breakfast was excellent with plenty of choice, room was spacious and comfortable, in a great location central to everything

Nothing

Hotel was amazing the staff were all so friendly & professional especially Rebecca on the front desk she helped us plan our days came up with loads of ideas of what to do even helped us book train tickets for a day out. The hotel has just been refurbished & everything is brand new. We were the first to stay in our room & the first to sleep in the bed. The bed mattress was amazing. Breakfast was lovely. Location very good. Well done to all the staff that made us feel so welcome they really work hard.

The rain ???? we stayed early December 2023

Personeel,schoon